bottled water dispenser pump not working
8 Glasses of Water is Equal to How Many ML? 2. Disconnection in the power supply might be why your water dispenser isnt working. Webdispenser work? Is it the end of the world? WebIf you are facing the problem of water not coming out from both the taps on your dispenser, it may be because of a faulty seal on a water bottle or an air-lock. Check for internal filters in the refrigerator. Possible solution add mini-accumulator tank to system. Water Cooler Not Dispensing Any Water. WebDisconnection in the power supply might be why your water dispenser isnt working. Turn the dispensing system on by placing the on/off switch in the on position (light will be on for the BW4000 series) and open the refrigerator water dispensing valve on the door of the refrigerator or the drinking water faucet at the sink to vent all the air from the Bottled Water Dispensing System. Water cooler not dispensing any water Option 1 Make sure the bottle isnt empty and that there is enough water in the reservoir. If this is the case, you might see visible issues with certain parts of the mechanism (such as faulty springs, a blocked tube, etc.) Discharge Tube Leaks At Fitting Push tube all the way into tube stop Remove tube and cut 1/4 in. When the actuator depresses, it contacts the micro switch behind it. Required fields are marked *. You should also ensure that the on and off buttons are on. What is the reservoir made of in the Primo bottom load water dispenser? 10. And just like that, you get a dollop of soap. 4. Fill a pail with 2 gallons of hot tap water and add 1 ounce of household bleach. These will cause the pump to over-cycle, possibly causing premature pump failure, not covered under warranty. It can also be the source of your fridges issues. This is normal. What to do if your water dispenser stops working. Sometimes, the soap dispenser bottle might be the culprit. Before you contact Moen, be sure you know your product number. I have the Water dispenser Top product, can I reuse the primo water bottles I bought again? Do this at least once every 6 months to prevent the unit from dispensing particles in the water that could have built up over time. WebIf your water dispenser isnt working, the main plug might be improperly plugged in, or the machines hot and cold water buttons could be off. let it set for a day. After a few pumps, youll generate enough pressure to pull the soap up the tube. The way the neck of the bottles are manufactured makes them incompatible with our dispensers. It made no sense. When this happens, the pump will be unable to pull soap through the mechanism, leading to a lack of soap. Regular replacement of filter cartridges is very important if you want the appliance to work as expected. How To Repair Water Not Coming Out of Water Cooler. Its therefore advisable that you check whether the unit is plugged into the socket at all times. Red light flashing and bottle is full?? Repeat steps 6-9 using only hot water (no bleach). Here are the most common causes of water dispensers failing to work: The water filter is dirty and clogged. Yes, but it is advisable to place the unit on a table off the floor to obtain maximum head pressure of the unit. Bottled water dispensers may require more maintenance than point of use dispensers because, bottle service is usually necessary to ensure enough water is available. Dispense the solution from the hot tap, then dispense from the cold tap. After the air is evacuated from the system and water flows, close the refrigerator dispensing valve or the water faucet and the pump will stop automatically until you open it again. Possible solution: Use a continuity meter like this one to check for continuity in the dispenser switch. Option 2 This is most likely caused by an air lock that can occasionally occur as a result of the air pressure that is forced into the water cooler as the bottle is placed on it. Bottled water dispensers may require more maintenance than point of use dispensers because, bottle service is usually necessary to ensure enough water is available. 11. What kind of water bottle can I use for a Primo top load water dispenser model 601165, Corporate Responsibility & Sustainability, CA Do Not Sell/Share My Personal Information, Limit Use of My Sensitive Personal Information. I done it a few times & keep thinking this cant be correct so I done research & use a piece of plastic cut to size to fit where cap went, wrap an elastic around mouth to keep it tightly in place then put on water machine. Remove the tube from the water, pump it a few more times to remove excess water, and then put it back in the dispenser bottle. As with any water supply system, its wise to check your unit connection to prevent leaks and ruptures regularly. In the water dispenser, the plastic device you push your water glass against is called the actuator. The cause could be a failed primary valve, which has the important job of sending water to the second valve. Is it plastic or stainless? Replace the plug and cap. When the actuator depresses, it contacts the micro switch behind it. However, the first thing you should do is check that what you think is a leak isnt in fact an overflow of water from the drip tray. Its therefore advisable that you check whether the unit is plugged into the socket at all times. Replace the tube into the second pail. WebBottom load water cooler pump is running but no water was being pumped into the top 2. tried with on and off. Please contact us at social@primowater.com if you need any further assistance. Soap dispensers are fairly straightforward additions to a kitchen, but they might go on strike every once in a while. System Will Not Dispense Water Check on/off switch position Check power to dispensing system Check location of suction wand in bottle Check for empty bottle Check for air in system. The reservoir of a water dispenser requires regular cleaning. Fitting should be 1/4 in. Refill the cleaned pail with 2 gallons of hot tap water adding 1 ounce of household bleach and place suction wand (s) into pail with bottle cap up. Refill the first pail with 2 gallons of hot tap water and 1 ounce of household bleach and repeat step above. Solution Check and ensure that the main plug is plugged in and that it doesnt have a short circuit. WebSupport and Troubleshooting FAQs | Primo Water and Water Dispensers Support Customer Service MondayFriday 10:00am6:00pm ET U.S. - 844.23PRIMO Canada - 877.830.0653 Contact Us Register Your Product Register your dispenser with Primo to activate your warranty and make sure we can contact you with any product-specific If this is the case, reach out to Moens customer support team for assistance. I have a PRIMO that fits on a counter can you use any water bottles or just use there water bottles. Do not try to do this without help. Remove bottle and receptacle. Reinstall the suction wand(s) into new bottle(s) of pure water and reconnect discharge tube into refrigerator or faucet and dispense 12 to 18 ounces of water or until bleach taste is removed. What is the electricity monthly cost of a primo water dispenser, both hot and cold? In most models, the water line runs through a sleeve through to the dispenser. Place discharge tube in the first pail and dispose of bleach and rinse the second pail. Remove bottle and receptacle. Can I add additional tubing if my distance is greater than 20 feet? WebBottom load water cooler pump is running but no water was being pumped into the top So, if you cant seem to find a culprit for the problem, check underneath the sink. Do not use any external filtration devices. 3. Do I have to use certain bottles?Can I use the generic water bottles you find in Home Depot and BJs? We have a counter top primo dispenser. WebWhat to do if water bottle dispenser pump is not working? How do I sanitize the Bottled Water Dispensing System? - YouTube 0:00 / 0:45 #dispenser #pumpbottle What to do if water bottle dispenser pump is not working? Share the knowledge by clicking on the social media icons to the left. Drain all remaining water from the cold reservoir then empty the hot reservoir by opening the drain plug. Look for a connection point at the bottom or top of the door. Open the drain plug in the back to empty the hot reservoir as pictured below. Solution: Take away the water bottle from the water dispenser and place it back on the water cooler though at the same time keep both taps open. Learn something from this post? If the dispenser is full, try pumping the mechanism 10-15 times. If the unit is connected to the socket and it still doesnt work, check if Unplug the dispenser and move it away from the wall. Possible solution: If theres no continuity, its time to replace the water inlet valve. WebYou can use any 5 or 3 gallon bottle with our dispensers with the exception of the brand American Maid and Glass bottles. First, check out this video to learn how water and ice dispensers work: Enter your refrigerators model number here for troubleshooting and repair how-to tips specifically for your model here. Some dispensers feature consumable parts like UV lights that require regular replacement for optimal performance. How to find your refrigerators model number: Start doing it yourself with the confidence that comes with 100+ years of experience. Solution Check and ensure that the main plug is plugged in and that it doesnt have a short circuit. What is the width of the top opening for the water bottle? Place the entire soap dispenser head (including the tube) in a pan of hot water. The control board is the controller of the entire dispenser system. Your email address will not be published. Your Culligan Water expert will plug your dispenser into the nearest outlet and load your water bottle at the top or bottom of the machine, depending on which unit you choose. Once the power is cut off to the unit, it takes 15-20 minutes to reset. In some cases, the pump might seem to be on strike. by. Its a wise idea to mark your calendar so youll remember to change your water dispenser filter at least every six months. Possible solution: Enter your refrigerators model number here for the replacement water filters and other refrigerator maintenance products for your model. Check the reservoir as well to ascertain whether it has enough water or not. Let it sit for about 15 minutes, then remove it and work the pump mechanism. 4. Unplug the dispenser and move it away from the wall. Do not try to do this without help. 3. Top 5 Best Avalon Water Dispensers in 2023 Reviews. Look for cracks and breaks in the dispenser bottle or soap on the bottom of the cabinet. Possible solution: Check the water pressure. WebIf your water dispenser isnt working, the main plug might be improperly plugged in, or the machines hot and cold water buttons could be off. So, take a peek inside the bottle and ensure theres plenty of soap. System Will Not Shut-Off Check for leaks in tubing system Check for leaks at tube fittings Check for leaks at faucet, ice maker or refrigerator water valve Check pressure switch by turning faucet off and on Check float switch position in bottle, System Gets warm and turns off Check the float switch Check for leaks in discharge tube. System Operating Noise The system does make a low audible hum when the system operates. How many 16.9 oz bottles make 8 glasses of water? Although water dispensers require minimal maintenance, they are prone to occasional defects, just like any other household appliance. The plug should go in the pump about 3/8 to be fully engaged. Are these Primo dispensers compatible with Ozarka jugs? In the water dispenser, the plastic device you push your water glass against is called the actuator. after draining and cleaning the hot water does not dispense water. My cold water is not cold enough what can I do. WebShut off the system. WebBottleless Water Dispenser: 5 Common Problems Fixed 1. 2023 Best Buy. When this is the case, a few things could be causing the problem. Answered 9 years ago by PrimoWaterCustomerService, Answered 6 years ago by PrimoWaterCustomerService. Regular servicing is the best way to avoid and prevent problems with a water dispenser. Leaking Water Cooler Problem: This is by far one of the most common problems that people have with their bottleless water dispenser. Make sure the actuator moves freely. 4) Leaking Dispenser Bottle. This was my struggle. First, make sure theres soap in the bottle. Fill a pail with 2 gallons of hot tap water and add 1 ounce of household bleach. Under normal operation, it will take 45-50 minutes for the motor to reach 158F / 70C at open flow condition. Its likely another component has failed. All Primo water dispensers are designed to accept most standard 3 - 5 gallon plastic water bottles. If your refrigerators water dispenser stops dispensing water, it could be a variety of problems. Check if theres an overload in your wall socket, and reset it. All rights reserved. However, the first thing you should do is check that what you think is a leak isnt in fact an overflow of water from the drip tray. Disconnect the discharge tube from the faucet or the refrigerator and place into an empty second pail. Open the drain plug in the back to empty the hot reservoir as pictured below. Perhaps they wont pull soap through the tube, or maybe the pump wont move at all. If the unit is connected to the socket and it still doesnt work, check if WebYou can use any 5 or 3 gallon bottle with our dispensers with the exception of the brand American Maid and Glass bottles. (6.35 mm) O.D. The spout tip, soap head base, and pump tip are three places prone to breakage, as they receive the most pressure. or bottle. If it doesnt have continuity, it should be replaced. Enter your refrigerators model numberhere for troubleshooting and repair how-to information specifically for your model. WebThe Bottled Water PLUS system is also designed for convenience-the pump shuts off when the water source is depleted, and when water is restored, the pump will automatically restart. For additional protection, thermal cut-off device which is activated at 158F / 70C. The way the neck of the bottles are manufactured makes them incompatible with our dispensers. Make 8 Glasses of water and cold how-to information specifically for your.... 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The control board is the electricity monthly cost of a water dispenser filter at least every six months,! And 1 ounce of household bleach and repeat step above, thermal cut-off device which is activated 158F... Device you push your water dispenser, the plastic device you push your water glass against is called actuator.: Start doing it yourself with the confidence that comes with 100+ years of experience 16.9 bottles... A short circuit the Best way to avoid and prevent problems with a water dispenser filter least! The plastic device you push your water glass against is called the actuator to check your unit connection prevent... A water dispenser: 5 common problems that people have with their bottleless water dispenser filter at least every months! The tube, or maybe the pump will be unable to pull soap through the tube ) in a of... Find your refrigerators model number here for the motor to reach 158F / 70C monthly of. Is Equal to how Many 16.9 oz bottles make 8 Glasses of cooler. Troubleshooting and Repair how-to information specifically for your model of hot tap water and add 1 of. Work as expected servicing is the reservoir as well to ascertain whether it has enough water or.! Hot reservoir as well to ascertain whether it has enough water in the pump to over-cycle possibly! Does not dispense water us at social @ primowater.com if you need any further assistance distance is greater 20. Water, it should be replaced most models, the plastic device you push your water dispenser working... Your product number you should also ensure that the main plug is plugged in that! Empty and that it doesnt have continuity, it contacts the micro behind! Add additional tubing if my distance is greater than 20 feet way into tube stop Remove tube and cut in...