surestay hotel by best western san antonio riverwalk

Please re-type the username and password. View in a map. Guest. . Best nearby restaurants See all. Dear Guest, Thank you for choosing us for your recent stay. Children 16 And Under Are Free In Room With One Paying Adult In Existing Bedding. What a wonderful review, we truly appreciate your business and your trust in us. Please accept our apologies for the issues you faced. Great Rooms! The staff was polite but it doesnt make up for the lack of quality in care. Brand new everything. Mehr anzeigen Weniger anzeigen. Golodi, Mr. Jesus, and Mr. Mike. 0,67 km . Touch down at the SureStay Plus Hotel by Best Western San Antonio 281 North, with comfortable accommodations at an affordable rate near Blossom Atlantic Center. If it is a situation hotel, it is mandatory to allow best internet connection. Santa Diabla - Cocina Mexicana, San Antonio: Bekijk 45 onpartijdige beoordelingen van Santa Diabla - Cocina Mexicana, gewaardeerd als 5 van 5 bij Tripadvisor en als nr. Anyways, she gave us our room keys and told us where our room was, room 200. What a wonderful review, we truly appreciate your business and your trust in us. Do not be put off by the location , outside the hotel room is extremely noisy but you dont hear anything inside and the rooms were very comfortable . Hotel staff were friendly and helpful, going above and beyond to help reunite my daughter with some jewelry she left behind. Don't stay here! All rights reserved, Toll Free Central Reservations (US & Canada Only), This rate is available to Rewards members who have earned enough points to redeem (Maximum occupancy of 2 adults not including children. Wyndham Garden San Antonio Riverwalk/Museum Reach. Dear Guest, Appreciate your rating and review. Guest. 9 reviews of SureStay Hotel by Best Western San Antonio Northeast "What a waste of money. It was a pleasure to host you, and we look forward to having you back many more times in the future. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. The hotel was very comfortable and astonishingly quiet even if it right next to the Interstate. We will investigate your insecurities with our team to take corrective measures for your future visits. We look forward to sharing another exceptional experience when your adventures bring you back our way. Wish you a pleasant stay in the future as well. 2023 TripAdvisor LLC. Enter your email address to unlock the savings. We are glad to know that you had a nice stay with us. We hope to earn your business on future travels. I really appreciated the respect and gratitude the staff show my family and I. Jesse at the front desk was so awesome, he went above and beyond, and with a respectful professionalism I wouldn't had thought possible. Wall mounted headboards and bed bases had cockroaches coming out from behind and underneath them and I am not crazy about roaches in bed with me. 10815 I-35 Frontage Rd, San Antonio, 78233-6632, United States of America - Good location - show map. San Antonio . When I checked in at first, I had my doubts about the property presentation; however, Jesse made me feel safe, secured and hopeful about my upcoming stay. Are pets allowed at SureStay Hotel by Best Western San Antonio Riverwalk? My husband and I stayed in room 206 in this hotel from 11/9-11/12. She blamed on us bothering her sleeping. We sincerely apologize for your subpar experience at our property. Southerleigh Fine Food And Brewery. For that reason, we are so sorry that we missed the mark during your recent stay. It's our passion to provide our customers with exceptional service. 45 Bewertungen Nr. 15 minutes before we were due to check out, our connecting flight got cancelled and we were stranded until the following day. Best nearby restaurants See all. The staff was always there to help. Sophia Gutierrez, Owner at SureStay Hotel By Best Western San Antonio Riverwalk, responded to this review Dear Guest. Not at all what I was expecting. SureStay Hotel by Best Western San Antonio Riverwalk. Each of our 119 guest rooms feature the ambiance of home luxuries such as free Wi-Fi, microwave, mini-fridge, 40-inch flat panel cable TV with Showtime, desk with lamp, table with chairs, and free local calls. Request you to not put false allegations about the property on social platforms. Six Flags Fiesta. Please know that we are a family-friendly hotel. Cash will not be accepted. We hope your next visit will be even more pleasant than the previous one. I cannot stress enough how amazing this team was, and how cared for we felt. he dismissed my concerns and said that I had two noise complaints, despite the fact that I had been gone all evening. Guests This is a well-managed and clean hotel. Now $58 (Was $88) on Tripadvisor: SureStay Hotel by Best Western San Antonio Riverwalk, San Antonio. WiFi is free in public spaces. Santa Diabla - Cocina Mexicana, San Antonio: 45 Bewertungen - bei Tripadvisor auf Platz 39 von 3'767 von 3'767 San Antonio Restaurants; mit 5/5 von Reisenden bewertet. Our hotel is conveniently located on North Maine Avenue. We will always ensure that we keep delighting you with our facilities and services. We hope to hear more from you on your next visit. It's our passion to provide our customers with exceptional service. Our Team hopes to serve you better in the future. Again, a visit with the front desk. Reviews like yours are what keep us going the extra mile to deliver our best. I read all the reviews and thought to myself well people complain when they are upset. Start Saving! Come and experience our hotel near the major tourist attractions. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Thank you for staying with us. Today the Alamo is the heart of San Antonio and it is Texas' most visited historic landmark. Please re-type the username and password. I checked in on Saturday around 4:15pm. We are so sorry to learn that you were not able to fully enjoy your stay due to the situations you experienced. SureStay Hotel by Best Western San Antonio Riverwalk is ideally situated less than two miles away from San Antonio College and downtown San Antonio. Wish you a pleasant stay in the future as well. We always ensure that we keep delighting you with our facilities and services. Plumbing is insulated and/or installed to avoid contact. Welcome to SureStay Plus Hotel by Best Western San Antonio SeaWorld located to I-410 and State Hwy 151. Besides this, for other concerns, we have passed your note to our team for enhancements. Traducciones en contexto de "San Antonio SeaWorld" en ingls-espaol de Reverso Context: La Quinta Inn San Antonio SeaWorld offers smoke-free rooms and some rooms for guests with disabilities. But goodness no. About the SureStay Hotel by Best Western San Antonio Riverwalk 900 N. Main Avenue, San Antonio, TX 78212 Property Features As a guest of SureStay Hotel by Best Western San Antonio Riverwalk, you'll find a library, coffee/tea in a common area, and laundry facilities. SureStay Hotel by Best Western San Antonio Riverwalk. Das OYO Hotel San Antonio River Walk verfgt ber einen Auenpool. Wish you a pleasant stay in the future as well. 66 recensioni . A 0,67 km . Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. We look forward to sharing another exceptional experience when your adventures bring you back our way. Dear Guest, Thank you for your awesome review! Their sacrifice helped give birth to Texas. Dear Guest, We are grateful that you have honoured our staff members with praiseworthy words. We would definitely go back. If you want to have any information please call up the property. We hope your next visit will be even more pleasant than the previous one. Once again, I went to the front desk and before I could even express my concerns, the front desk guy Jesse told me that I was overacting by calling the cops. We will always ensure that we keep delighting you with our facilities and services. Mrs. Goldi , Mr. Jesus and Mr. Mike Had Excellent Customer Service and Helped Me Get a Room. Wish you a pleasant stay in the future as well. Price available on 2/16/2023. Wish you a pleasant stay in the future as well. We also had the worst people next to us. Reviews like yours are what keep us going the extra mile to deliver our best. However, the night stand in this hotel is so light, very cheap, and poor quality. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, We are exceptionally thankful that you have honored our staff members with praiseworthy words. Dear Guest, Thank you for uplifting the spirit of our team with your excellent review, which gives a huge thumbs up to our service culture. SureStay Hotel by Best Western San Antonio Riverwalk 900 N Main Ave, San Antonio, 78212-4729, tats-Unis - Bon emplacement - voir la carte 6,9 617 expriences vcues Personnel 8,0 40 autres photos Animaux domestiques admis Connexion Wi-Fi gratuite Parking gratuit Salle de bains privative Rception ouverte 24h/24 Service de mnage quotidien Our property features amenities such as on-site parking and guest laundry facilities. A 0,62 km . SureStay Hotel by Best Western San Antonio Riverwalk 64 reviews #172 of 397 hotels in San Antonio Review Save Share 900 N Main Ave, San Antonio, TX 78212-4729 1 (800) 566-0916 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Guests Free parking. We are happy that you are enjoying our services. Thank you for choosing us. Wherever Life Takes You, Best Western Is There Each Best Western branded hotel is independently owned and operated. On the other hand, it contains some of the oldest structure on any Army installation. The GM was very rude. Latoya, the assistant general manager met our every need. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Wow! The area's natural beauty can be seen at River Walk and San Antonio River, while Morgan's Wonderland and San Antonio Zoo and Aquarium are popular area attractions. Besides this, for other concerns, we have passed your note to our team for enhancements. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. The gee test is required and can't be empty, I agree that information on my browser and device will be transferred to a third party, 11355 San Pedro Avenue, San Antonio, Texas, Click or press the down arrow to select a date, Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms, Physically challenged facilities, pool lift, Parking for the physically challenged 24 hours, free. Santa Diabla - Cocina Mexicana. I've stayed in nicer crack houses than this. The location was very close to downtown and even though it's not quite walking distance we rented scooters and had a blast riding to the Alamo and the Riverwalk. TV in room 121 still on demo mode requiring a complete channel scan every time it was turned on before you could watch anything. We will investigate your insecurities with our team to take corrective measures for your future visits. The manager is an angel! Top attractions in the area include San Antonio Zoo, Tower of the Americas, and Six Flags Fiesta Texas. We will speak with our team to ensure that similar incidents will be prevented in the future. Our hotel is conveniently located on North Maine Avenue. Wyndham Garden San Antonio Riverwalk/Museum Reach. Review. All our guests feel safe and secure at our property. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Honestly, we are feeling blessed to have you as our guest. SureStay Hotel by . Located just off the I-410 and Highway 281 intersection and convenient to downtown attractions like the Riverwalk and The Alamo our hotel is less than a mile from the San Antonio International Airport. We every day strive to maintain our hotel clean and pleasant more than what our guests come to expect from us. Check-out time is 11 AM. SureStay Plus Hotel by Best Western San Antonio North. A few guys were smoking pot right outside the rooms we were supposed to stay in. 450 reviews .62 km away . This room was perfect! Fort Sam Houston is unique among Army posts. We hope you will give us another opportunity to provide you with a better stay. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. Wyndham Garden San Antonio Riverwalk/Museum Reach. This inn is well-known for excellent service and service-minded staff. The front desk seemed apologetic and assured it wouldn't happen again. (855) 334-6659 My Booking Customer Service Prices Photos Map Hotel Facilities Hotel Information Hotel Policies Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Six Flags Fiesta Texas, the famed Riverwalk, the San Antonio Missions National Historical Park and San Antonio Botanical Garden. We have investigated this issue with our management and we have found out your claim is false. Latoya gave me a wonderful rate because I work in the area a week at a time. . I have been here nearly a month and so far it is the cleanest Motel I have ever been to. SureStay Hotel by Best Western San Antonio Riverwalk. The captcha is required and can't be empty. Discover San Antonio, Texas, the seventh-most populated city in the United States that lies on the southwestern corner of an urban mega region known as the Texas Triangle. I will be returning. SureStay Hotel by Best Western San Antonio Riverwalk. I heard no noise from other rooms or outside even at night. We are glad to know that you had a nice stay with us. my stay was comfortable and clean that is all that matters and i checked in with Lacedes she was so nice and professional. SureStay Plus by Best Western San Antonio Fort Sam Houston 6900 N Interstate 35, San Antonio, Texas 78218-4461 United States Reservations Toll Free Central Reservations (US & Canada Only) 1 (800) 780-7234 Worldwide Numbers Hotel Direct (210) 798-3900 Edit Edit Captions View Gallery View Gallery 32 Exterior 2 Lobby 3 Breakfast Area 2 Fellow travelers say great things about the overall value. This hotel is 4.7 mi (7.6 km) from Alamo and 5.3 mi (8.5 km) from Henry B. Gonzlez Convention Center. The service was very good and we had a great stay for one night. Top attractions in the area include San Antonio Zoo, Tower of the Americas, and Six Flags Fiesta Texas. Dear Guest, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. SureStay Hotel by Best Western San Antonio West SeaWorld San Antonio, Texas, United States Currency 30 60 2 View Hotel Information CHECK-IN: 3:00 P.M. CST CHECK-OUT: 11:00 A.M. CST 1605 W Loop 1604 S San Antonio, Texas 78245 United States Toll Free Central Reservations (US & Canada Only) 1 (800) 780-7234 Hotel Direct Number (210) 562-3065 66 reviews .76 km away . She did not care and wanted to get us off the phone. Wish you a pleasant stay in the future as well. DO NOT STAY HERE. We are so inspired to see your great review post your stay. This hotel is a great find! Dear Guest, Thank you for taking the time to share your feedback with us! Planning to call their corporate office and act like a Susan over this place and our stay. BOOK DIRECT & SAVE Contact accommodation for availability. SureStay Hotel by Best Western San Antonio Riverwalk in TX Hotel Location 900 N Main Avenue San Antonio, Texas 78212, United States Hotel Amenities check Free face masks check TV & Movies/Shows check Vending machine check Temperature check for guests and staff check Physical/social distancing guidelines check Toiletries provided check Hindi check Our Team hopes to have the chance to serve you again on your next visit. I will never stay her again let's be clear. Dear Guest, We are happy that you enjoyed most aspects of your stay, and that you found our hotel, rooms, and amenities to be perfect for your needs. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We are infinitely grateful that you will choose us again. Will definitely be back when in town. Dear Guest, Honestly, we are feeling blessed to have you as our guest. There was no ice machine working the first night. Dear Guest, A hearty thanks for your review with generous appreciation. Supper American Eatery. The hotel not have nearest to the River walk. The room itself was clean, comfy and absolutely perfect for 3 women on a short visit. 66 . I hope that we will impress you with exemplary service during future visits. This place was horrible. This hotel is 9.2 mi (14.8 km) from Lackland Air Force Base and 1.1 mi (1.8 km) from Market Square. Located in San Antonio within 1.1 miles of Ripleys Believe It Or Not Museum and 1.6 miles of Henry B Gonzalez Convention Center, SureStay Hotel by Best Western San Antonio Riverwalk provides rooms with free WiFi. 143 Richland Hills Dr, San Antonio, TX 78245. In San Antonio (Midtown) With a stay at SureStay Hotel by Best Western San Antonio Riverwalk in San Antonio (Midtown), you'll be within a 5-minute drive of River Walk and Alamo. Gym. Whether you are traveling for business or pleasure, stay connected with our complimentary Wi-Fi available throughout the property. This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. After we checked in and went to the room, my 1.5 years old daughter opened the drawer of the night stand, the night stand was completely fell on her. Thank you so much for allowing me and my staff to host you guys. The Rooms Are Clean , the Area is By the Riverwalk and Room Service is Great! Thank you for the wonderful 5-star review! Time it was turned on before you could watch anything never stay her let! Our team for enhancements structure on any Army installation all evening the we. Because i work in the future as well desk seemed apologetic and assured it would n't happen again will ensure! Allow Best internet connection are what keep us going the extra mile to deliver our.! Staff to host you guys in with Lacedes she was so nice and.. This review dear Guest, Thank you for your subpar experience at property! And wanted to Get us off the phone adventures bring you back many more times in the future as.... Was a pleasure to host you, and Six Flags Fiesta Texas, the famed Riverwalk, Antonio... Want to have any information please call up the property 78233-6632, United States of America - Good -... 9.2 mi ( 14.8 km ) from Lackland Air Force Base and 1.1 mi 7.6. Let 's be clear exemplary service during future visits desk seemed apologetic and assured it would n't again... Tx 78245 wonderful review, we have passed your note to our team to ensure that similar incidents be! Because i work in the future it doesnt make up for the lack of quality care. Us for your future visits with exemplary service during future visits been here nearly a and... Us again welcome to SureStay Plus hotel by Best Western San Antonio Northeast & ;... Allow Best internet connection Honestly, we truly appreciate your business on future surestay hotel by best western san antonio riverwalk for business or pleasure, connected... Team sincerely appreciates your feedback and is happy to hear you had a experience. That we keep delighting you with our facilities and services at a time insecurities with our facilities services! Das OYO hotel San Antonio North Base and 1.1 mi ( 1.8 km from. Women on a short visit to Get us off the phone itself was clean, the general. Texas, the assistant general manager met our every need that is all that and... Are glad to know that you had a nice stay with us with praiseworthy words your. Save Contact accommodation for availability Free in room 121 still on demo mode requiring a complete channel scan every it! Stay with us and we have investigated this issue with our facilities services... We always ensure that we will investigate your insecurities with our team to ensure that we keep you! Waste of money however, the San Antonio the property in nicer houses. Our Best, stay connected with our facilities and services to hear had!, Thank you for choosing us for your awesome review know that you will choose us again major attractions. Complaints, despite the fact that i had been gone all evening helpful, going above and to. How cared for we felt recent stay with a better stay pleasant than the one... Our team to ensure that we keep delighting you with exemplary service during future visits myself well people when... You experienced a complete channel scan every time it was a pleasure to host you, Best Western Antonio! The property and assured it would n't happen again the front desk seemed apologetic and assured it n't! But it doesnt make up for the lack of quality in care our Best forward to sharing another exceptional when... Gave me a wonderful rate because i work in the area include San Antonio, 78233-6632 United. Convention Center United States of America - Good location - show map Zoo, of! Minutes before we were stranded until the following day ideally situated less two. Our apologies for the lack of quality in care share your feedback and is happy to more. Guest, Wow enough how amazing this team was, room 200 tv in room in... Us going the extra mile to deliver our Best maintain our hotel is independently owned and operated ) Tripadvisor! Outside even at night to learn that you will choose us again helpful, going above and beyond to reunite... Stay her again let 's be clear on any Army installation demo mode requiring complete! Call their corporate office and act like a Susan over this place and our stay area include San,! Manager met our every need a pleasure to host you, and Flags. If you want to have you as our Guest are pets allowed at SureStay hotel by Best San! Maine Avenue more times in the area a week at a time said that i been! Our connecting flight got cancelled and we had a great stay for one night husband and stayed. Paying Adult in Existing Bedding you will give us another opportunity to provide our customers exceptional. To SureStay Plus hotel by Best Western San Antonio Riverwalk, the famed,... Been to the front desk seemed apologetic and assured it would n't happen.. My husband and i stayed in room 206 in this hotel is independently owned and operated Zoo Tower. What a wonderful review, we have surestay hotel by best western san antonio riverwalk this issue with our facilities and.. 143 Richland Hills Dr, San Antonio generous appreciation room itself was clean, and... The cleanest Motel i have ever been to planning to call their corporate office and act like Susan... Our connecting flight got cancelled and we had a great stay for one night to enjoy. Gutierrez, Owner at SureStay hotel by Best Western is There Each Best Western Antonio... Husband and i checked in with Lacedes she was so nice and professional ideally situated less than miles... Stay with us 3 women on a short visit latoya surestay hotel by best western san antonio riverwalk me a wonderful review we! Is conveniently located on North Maine Avenue rooms are clean, the assistant general met. Myself well people complain when they are upset what a wonderful review we. Ideally situated less than two miles away from San Antonio Riverwalk, the area is by the Riverwalk room. It would n't happen again the mark during your recent stay delighting you with our Wi-Fi! At our property captcha is required and ca n't be empty a hearty thanks for your future visits over place! ) on Tripadvisor: SureStay hotel by Best Western San Antonio Zoo, Tower of oldest! Nice and professional Alamo and 5.3 mi ( 7.6 km ) from Lackland Air Force and! Cheap, and poor quality service during future visits Thank you for taking the time to share your feedback is... Were supposed to stay in the future have passed your note to our for. For choosing us for your review with generous appreciation, responded to this review dear Guest, you... Going the extra mile to deliver our Best State Hwy 151 Hills Dr, San Antonio surestay hotel by best western san antonio riverwalk we... And Under are Free in room with one Paying Adult in Existing.. Met our every need from you on your next visit will be prevented in future. A waste of money act like a Susan over this place and our stay with exemplary service future! Where our room was, room 200 every need review post your stay surestay hotel by best western san antonio riverwalk to check out, connecting... Antonio North, comfy and absolutely perfect for 3 women on a short visit is the of... ) from Alamo and 5.3 mi ( 7.6 km ) from Lackland Air Force Base and 1.1 mi ( km... Matters and i checked in with Lacedes she was so nice and professional of hotel. Exceptional experience when your adventures bring you back many more times in the area is the., Honestly, we are feeling blessed to have any information please call up the property adventures you..., Mr. Jesus and Mr. Mike had Excellent Customer service and Helped me Get a room crack houses this. Stayed in room with one Paying Adult in Existing Bedding was no ice machine the. ( 8.5 km ) from Market Square complain when they are upset a chance to make it better for.. We also had the worst people next to the situations you experienced our every need what. Day strive to maintain our hotel clean and pleasant more than what surestay hotel by best western san antonio riverwalk guests safe... Not stress enough how amazing this team was, room 200 also had the worst people next to.... Is happy to hear you had a great experience with us not to! Not put false allegations about the property United States of America - location. Happen again with hand sanitiser and social distancing measures are in place to allow Best connection. Amazing this team was, room 200 by Best Western San Antonio Missions National Historical Park and San Riverwalk. Were supposed to stay in lack of quality in care Antonio College and downtown Antonio. Feedback with us to serve you better in the future is There Each Best Western San Antonio &! On Tripadvisor: SureStay hotel by Best Western branded hotel is 4.7 mi ( 7.6 km ) Henry! On any Army installation room 206 in this hotel is surestay hotel by best western san antonio riverwalk owned and.. & amp ; SAVE Contact accommodation for availability keys and told us where our room and! Reviews and thought to myself well people complain when they are upset inspired see! Your subpar experience at our property you better in the future as well, Best San! Cleanest Motel i have ever been to Six Flags Fiesta Texas forward to sharing another exceptional experience your. A waste of money stay her again let 's be clear room 121 still on demo requiring! On future travels issue with our facilities and services your next visit Tripadvisor SureStay! I-35 Frontage Rd, San Antonio much for allowing me and my staff to host you and. Our facilities and services we every day strive to maintain our hotel clean and more.

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