ut austin duo mobile activation code
The University of Tennessee, Knoxville Knoxville, Tennessee 37996 865-974-1000 Duo will . There are multiple ways to authenticate with Duo. If enabled by your administrator, you can add a new authentication device or manage your existing devices in the future via the Duo Prompt. After authenticating you'll see the device management portal. Authenticate with Duo again using either the Duo Mobile app on your previous device or the passcode you generated in step 3. Select Mobile phone, and click Continue. 1. Universal Prompt device management instructions. We strongly recommend having more than one way to authenticate with Duo so the chances of you not being able to gain access to your account is decreased. In the next Duo Mobile screen, tap Allow. Two-Factor Authentication is a method of assuring that a person is who they claim to be by requiring that person to provide two different assurances of their identity. Just a username and password is no longer secure enough to protect your data. University of Tennessee System and partner All rights reserved. You can use the Default Device drop-down menu to set your smartphone as your default device, then click Save. On the next page you should see a QR code. With Duo, even if someone else knows your password, device that initiated the authentication request. If you have any questions or need assistance, please call IT at 423-425-4000, visit the IT Solution Center in the University Center 212 or submit a service request below. if you don't have an internet, wi-fi, or cellular connection. This computer system and the data herein are available only for authorized purposes by authorized users. M' wwq92?4m'R[dgA.rlX:j method to passcode. They can be used in lieu of a cell phone, landline or tablet. Registration Steps for New Users The first step in registration is to enroll your device using your UT EID. <> When you log in to ASAP, you will be prompted to authenticate yourself through your DUO account. The application does collect other information with Duo Mobile locates your backed-up Duo-protected accounts and restores them to your device, showing a success message when complete. How does lack of service and airplane mode affect two-factor authentication? Two-Factor Authentication Sign Up for 2FA The University of Tennessee uses Duo Mobile for 2FA. It is recommended that you follow these steps on a computer, especially if you would like to use a smartphone to authenticate with Duo. Clicking the circular arrow icon will generate a new passcode. To change settings or enroll another device (such as a tablet), go to the Manage Two-Factor Authentication page. How do I set it up in Duo? Under the device you'd like to remove, click Device Options, then click the Trash Can icon. 12 0 obj endobj Duo Mobile cannot read your emails, it cannot see your browser history, and it requires your permission to send you notifications. Step 5 Click Reactivate Duo Mobile. This is especially useful if you are traveling or will be somewhere with unreliable cellular signal. To do this, open the Duo Mobile application on your mobile device. See the. This page includes information on what Duo and Two Factor Authentication is, as well as how to set up Duo for the first time and add, remove, or edit devices. Follow the on screen prompts and scan the barcode using your smartphone's camera. If you choose to receive text codes, you will be sent one message After authenticating, select the device you want to add, and click 'Continue'. Managing Your . Click on the link to start the activation process. If your phone number is the same, the easiest way to authenticate is the Call Me option. The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Please set up your DUO account by following the instructions below. Open Email labeled Duo Mobile Activation from sender Duo Security (no-reply@ . endobj Duo Two-Step Login. Create a ticket with CNS IT by using ourform, sending us anemail, or giving us a call at 512-232-1077. A push notification will be sent to the Duo Mobile App on your device. -If your account username appears in the top right corner, click the down arrow to open the account menu and select Sign Out. When I click "Remember me for 30 days" in Safari or Edge, I get an error that I must enable cookies. Filter your search by category. Use the number of your smartphone, landline, or cell phone that you'll have with you when you're logging in to a Duo-protected service. Log in with Duo Mobile Generated Codes Reactivating the Duo App after Getting a New Phone MFA using a YubiKey Request a YubiKey Log in using a YubiKey MFA using Offline Codes Generate Backup Access (Offline) Codes Log in using an Offline Code MFA using Telephony Options Telephony (SMS and Phone Call) Options Not Recommended As One Trinity, we stay connected, engage with our communities, and invest in a sustainable future for the University. Questions? *"UvfDr0%Z_ TD%,5qZ_ TD0ql?e /AE87N "BA8;f u''. "R\!N:u+H+VfK"H|DWb(WHm[~m:@<=w\yg @M9s6nXq"?~Bq3fpudFD8!6gz{{c9x y%B%m @d2& <> which device to authenticate with, so you will be able to choose the appropriate device, No. says "Default Device". If your organization is using the Duo Universal Prompt please refer to the Universal Prompt first-time enrollment instructions. The authentication process requires your UT EID and password and an additional authentication method requiring you to register your tablet, mobile device, or hardware token. After saving the new device, the page goes . What happens if my mobile phone gets lost/stolen? Next tap on the down arrow next to "DUO-PROTECTED UTEP". Follow the platform specific instructions for your device: The "Continue" button is clickable after you scan the barcode successfully. and set up the Duo app. stream However, Duo does not track any personal Duo Two-Factor Authentication (2FA) Frequently Asked Questions (FAQ's). something you have (like a mobile phone, tablet, or a smartphone app) to verify your 2 0 obj phone/device. No. UT Austin Master's SSO Instructions. You can log in with a passcode generated by the Duo Mobile app and send a new activation link to your phone. Open the notification, and you'll see a green checkmark and a red x. It can no longer be used to approve Duo authentication requests. Your smartphone is added to the My Settings & Devices screen. The device will be disabled for authentication and you will be assisted in enrolling another phone/device. Go to the UT Duo Registration page and log in using your UT EID and EID password. If you have a new number, Help Desk Central can assist. Two-factor authentication requires one authentication method from two distinct categories in order to gain access to the service or system. Apple Macbook Pro and Macbook Air with Touch ID sensor, One of the most secure methods of authenticating, It can generate codes even when the device is offline, The app can also be used for second factor authentication withGoogle, Facebook, Twitter, Instagram and otherthird-party accounts, Better as a backup authentication method rather than a primary method, Not compatible with all applications or browsers. If you get a new device, you will need to reactivate Duo Mobile. Enrolling Your Phone or Tablet in the Duo Universal Prompt, Enrolling Your Phone or Tablet in the Duo Traditional Prompt, Step Two: Choose Your Authentication Device Type. If you enroll in Duo from an Android or iOS device, instead of scanning a QR code tap the Take me to Duo Mobile button. will display the following error message: "Access denied. You can pre-generate 5 single use SMS passcodes that can be used to authenticate yourself. 5 0 obj We recommend that you have two devices registered with Duo in case one device is unavailable. Note, this option requires an internet connection and/or cellular data service. Using DUO to Access University of Texas at Austin Secure Information, Authentication Methods Available with DUO, Multi-factor Authentication with Workday Mobile App. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Two-factor authentication requires something you know (your AU NetID password) and Deny the request and report the incident to the IT Help Desk immediately by calling YES. Our data security features meet users where they are for simple yet powerful secure access. This button does not work with screen readers. Please set up your DUO account by following the instructions below. Tapping the code copies it to your device's clipboard. Faculty and staff will enroll for 2FA the first time they log into their account. Am I required to authenticate every time I log in? Otherwise, if your phone number is not already registered with Duo, please call the OIT Help Desk at 972-883-2911 or use our live chat function. endobj Once you are in, you can Add, Modify, or Delete a Device and change your default preference. A comprehensive, community-engaged campus of the University of Tennessee System and partner in theTennessee Transfer Pathway. How can we make this site more useful for you? Online Service Portal706-721-4000or706-721-7500. The Duo Push screen displays detailed information about the application and source If you use devices interchangeably, it is best If this is the first account you're adding to Duo Mobile, step through the introduction screens and then tap Use a QR code to scan the QR code. ClickMorein the upper right of the toolbar, Scroll down and click onView Advanced Settings, Scroll down toCookiesand ensure it is set toDont block cookies, a land line or phone number to receive calls, Hardware Token - Campus Computer Store UT Austin only PRODUCT ID: 1867833 | MFG PART #: DUOTOKENUT (, Security Key: YubiKey Usb device - Campus Computer Store UT Austin onlyPRODUCT ID: 1780812 | MFG PART #: YUBIKEY5NFC (. VpiNc}QY-h*qPfcMHWWx%5e0T[t 7>f@r$%-7`J4PD9'}x\ci5Ul6's^BJ`s/zA_VX6'L>PvAa4nc|u;RD YjU9"D6hMPm2nZut&MC0Z\wut8t'64E@L..'9Dlg>J>gI>%.L7lF$~u{}UhiVD})K_Gslnf 71hU(uysf^QuZL] k7?j9 H\P_z#|UR]jZ[x|e\lIK!b S`+{{X _.jTNPm@G eCZPvWo5YHwt(SEcA[jezph$$7A,f4fVA-" 13rm5k`IVIi]k2wy5`~j_'IyN)258keZxnru7+\zs_"P~z%,|U }WU2sG\zZ7H1QA)hP)bDIIi-(% Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus), JPL 110One UTSA CircleSan Antonio, TX 78249, FS 2.400501 W. Cesar Chavez Blvd.San Antonio, TX 78207. Once all 5 passcodes have been used you can request Duo to SMS another set of 5 passcodes to you. Can't scan the barcode? If your phone number is different and you have no other way to get through Duo, call the ITS Service Desk at 512-475-9400 for assistance. Other universities using these features pay up to an additional $250,000/year. but you, from accessing your account. <> Phone: 541-346-4357. The "Continue" button is clickable after you scan the QR code successfully. To log in through SSO (single sign on) for the first time, please follow the below steps: -First, go to courses.edx.org to make sure you are not already logged into edX.org. If you enabled the option to automatically send you an authentication request via push or phone call, you'll need to cancel the push or phone call in progress before you can click the "My Settings & Devices" link. Related: Guide to Duo Restore for Duo Mobile account recovery Under your phone number, click Device Options. In the event that you leave your phone at home, you have two options: 1) Return home and get your phone or 2) contact the HelpDesk at 731-881-7900 for a temporary code.**. If you are not taking your phone with you, contact the HelpDesk for a temporary code or request a hardware token. Passwords are essential for security and privacy, but they are often not enough. On iPhone and Android, activate Duo Mobile by scanning the barcode code with the app's built-in scanner. Enroll your device and choose your Duo authentication method. On iPhone, Android, Windows Phone, and BlackBerry 10, activate Duo Mobile by scanning the barcode with the app's built-in barcode scanner. will be disabled for authentication and you will be assisted in enrolling another 5. Follow the prompts to Activate Duo Mobile by Email. Duo Security does not provide Staff members operating on campus with limited cell phone coverage should consider a hardware token. After signing in with your EID credentials, Duo will prompt you with the optionsSend Me a Push,Call Me, orEnter a Passcode. Smartphone, mobile phone, any phone number that can receive SMS messages (such as a Google Voice number). After clicking the option to Send Me New Codes, 10 codes will be sent to your phone number. You must add Touch ID as a device in your Duo account. Keep these safe and secure, but you likely won't want to keep them in Stache as that service will require MFA for login. Using Duo Mobile Passcode (available for smartphone or tablet), you can generate authentication codes even After installing our app return to the enrollment window and click I have Duo Mobile installed. The Cyber Defense Team works diligently to ensure Augusta University complies with Accessibility, Answer ID 6487 | called a U2F Token (such as YubiKey or Feitian). Duo branded hardware tokens are also available from the ITS Service Desk (https://guide.duo.com/tokens). Choose your authentication device type and follow the prompts. Text messages and telephone calls are features within the system. The easiest and recommended way to authenticate is by using the Duo Mobile app on a smartphone or tablet to receive a simple push notification (allowing you to respond with a simple tap), or generate a passcode (doesn't require a phone signal or internet connection). Also, check the time and date on your phone and make sure they are correct. Step 1 - Download and Install Duo Mobile You will need the Duo app to verify your identity. When you have Duo set up, if someone tries to access your financial information (or any other two-factor protected data), you will be alerted right away via your phone. Then . This option should only be used on individual devices and never on a shared or public 17 0 obj as a token, if you dont have a mobile device. In the next Duo Mobile screen, tap Use QR Code at the top of the screen. To avoid having to authenticate If your wearable device is paired with a smartphone with the Duo Mobile app installed, you could authenticate yourself on the wearable. To exit My Settings & Devices, click the Done button below your listed devices or click your organization's logo on the left (or the Duo logo if shown). 8 0 obj <> Your device's camera will . Click Email me an activation link instead. Step 3 Verify your identity. On your smartphone or tablet, open the Duo Mobile App. endobj 2FA utilizes two methods to verify your identity when logging in: 2FA provides an extra layer of security by requiring your smartphone or hardware token for verification after entering your password. The Duo mobile app will generate an authentication passcode which does not require an internet connection or a cellular signal. Use your camera to scan the QR code shown by Duo Enrollment in your browser. Lastly, Duo Mobile cannot remotely wipe your phone. After installing our app return to the enrollment window and click I have Duo Mobile installed. 10. Two-factor authentication at UTSA is provided by a platform called Duo. If you want to activate Duo Mobile on a new phone with the same number, you can use the 'Call Me' or 'Enter a Passcode' options. In general, the only personal data that Duo Mobile knows about you are the service No. The number and variety of computer security incidents occurring each year illustrates that a user ID and password is no longer sufficient for protecting crucial data. CNS IT does not have access to unlock Duo accounts. computer. 2. lockout should clear automatically in 15 minutes, so you can either wait, or contact Your device is ready to approve Duo push authentication requests. data about these accounts--only the name of the service. Add or Update Devices for 2-Step Login (Duo) - UVA ITS Services Access, Passwords, & Identity 2-Step Login (Duo) KB0011115 2-Step Login (Duo) Add or Update Devices for 2-Step Login (Duo) 2-Step Login (Duo) provides an additional level of security to your UVA account through two-factor authentication. Note: If you can't authenticate with Duo, see the FAQ "I lost my phone or token and now I can't authenticate with Duo, what do I do?". to economic and trade sanctions enforced by the U.S. Office of Foreign Assets Control endobj Click Continue to login to proceed to the Duo Prompt. The If this is your first time enrolling with Duo, you'll be prompted to add an authentication method. Why do I have a Locked out message for my account? {"serverDuration": 101, "requestCorrelationId": "a96649d49f94ddf0"}, CNS Office of Information Technology Public Wiki, https://security.utexas.edu/MFA-Readiness, https://store.hied.com/item/Duo+Security/Duo+Security/1867833?ref=also_viewed_product&product_id=, https://store.hied.com/item/Yubico/USB+Adapter/1780812?ref=also_viewed_product&product_id=, https://ut.service-now.com/sp?id=kb_article&number=KB0018241#a5. Here are some recommended combinations: Faculty who teach should consider using their smartphone as their primary factor and then consider obtaining a Duo branded hardware token from the ITS Service Desk's Walk Up desk on the ground level of Flawn Academic Center. Open your email and click the activation link on your smartphone. Yubikeys. Even if your smartphone or tablet is offline, you can use the Duo Mobile App to generate a passcode to be used when authenticating with Duo. Contact Tech Caf at 210-458-5555 immediately if you lose your phone or suspect that it has been stolen. See instructions on how to register for Duo with an existing account. Select the type of device are you adding and click continue. Go to the Two Factor Sign In Page and follow the procedures. The Duo mobile app will generate an authentication passcode which does not require an internet connection or a cellular signal. Click the trash can button to delete a phone or token device. This optiondoes not require WiFi or data, so this is a great option if youre traveling or if you have limited or no cell/internet service. In the Duo Control Panel, click Start setup . If using a smartphone, choose your platform then set up Duo Mobile: Install Duo Mobile from the Apple App Store or the Google Play Store. AU may use this data in the event of a cyber-security incident to assist in validating A primary campus of the Open your Duo mobile app, tap the key icon, and it will reveal a passcode. To get a passcode from the Duo Mobile App: To use the passcode: choose the option Enter a Passcode at the Duo screen or enter it as your Second Passcode/Duo Passcode when signing into the VPN. Yes. If your new phone uses your existing phone number, just follow the reactivation instructions. Step 4 Click Device Options on the phone you are reactivating. need access to resources protected by Duo, you may wish to setup your two-step verification This means more than one type of theft has to occur a phisher would need to steal the knowledge of your EID credentials but would also need to steal the physical item the lets you authenticate with Duo. On your Duo account page, click the Add/Manage Device button under the My Devices section. Alternatively, you might receive an email from your organization's Duo administrator with an enrollment link. Click Save if you're done making changes. you will have to activate Duo on your new phone by scanning the barcode on your computer screen. number) and are using text messages as your method of two-step verification, you may Duo prompts you to enroll the first time you log into a protected VPN or web application when using a browser or client application that shows the interactive Duo web-based prompt. 8. Duo can call a pre-defined landline or non-smartphone and you can authenticate yourself by pressing any button. Launch Duo Mobile on your device and step through the introduction screens 7. No. The authentication process requires your UT EID and password and an additional authentication method requiring you to register your tablet, mobile device, or hardware token. endobj If your administrator enabled self-service device management, the Duo Prompt displays a "My Settings & Devices" link on the left. phone, remember that your password will still protect your account. [ 8 0 R] Step 6 Duo's self-enrollment process makes it easy to register your phone, or tablet, and <> Please use the previous link instead. There are two types of tokens available. Please tell us how we can make this answer more useful. Step One: Welcome Screen Step Two: Choose Your Authentication Device Type Step Three: Enter Your Phone Number Step Four: Choose Platform Step Five: Install Duo Mobile Step Six: Activate Duo Mobile Step Seven: Configure Device Options Add or Manage Devices After Enrollment Other Supported Authentication Methods Step Seven: Activate Duo Mobile Activating the app links it to your account so you can use it for authentication. Log into the application, choose the enter a passcode option, enter the code, and youre in! Duo Push is an authentication request youll receive as a notification on your smartphone. Note: Yubikeys will work with certain AU systems, but not all of them. Note: You may need to allow access to the camera for the Duo Mobile app. Support is in our DNA: Together, Tigers make up a robust and powerful alumni network who enable access to education for the nation's best and brightest students. The Duo Mobile accounts list shows your restored Duo accounts, and you may use them to log into Duo-protected services with Duo Push or a generated passcode. 2023 The University of Texas at San Antonio|One UTSA Circle San Antonio, TX 78249| Information 210-458-4011. Tap the icon in the Duo Mobile app to generate an authentication passcode. On iPhone and Android, activate Duo Mobile by scanning the QR code with the app's built-in QR code scanner. If you do not own a smartphone or tablet, click here. <> Use of SMS is not recommended Duo Duo What Is It? Something you have could be the key to your house, something you are could be your fingerprint to unlock your smartphone, and something you know could be a username and password to sign into your computer. If you get a new phone, you will need to re-activate Duo Mobile. This will launch Duo Mobile and complete activation of the account. Install the DUO Mobile Application Opting to use the Duo Mobile Application with Duo Push is the most convenient way to provide two-factor authentication for your App State accounts. <>/Font<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 16 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Such locations include: The Duo Mobile can be installed from either an Apple of Android Phone. This video tutorial also shows how to enroll your phone. 4 0 obj Duo can use a number of different factors to best accommodate your work style. Follow the platform-specific instructions on the screen to install Duo Mobile. receiving SMS passcodes or approving logins via phone call, Has your organization enabled the new Universal Prompt experience? Select your device's operating system, and click Continue. The screen to Install Duo Mobile app and send a new number, click Options. Adding and click I have a Locked Out message for My account track any personal Duo authentication. By following the instructions below has your organization enabled the new Universal Prompt first-time instructions... Re-Activate Duo Mobile by scanning the barcode on your Mobile device return to the Universal please... Of 5 passcodes to you contact Tech Caf at 210-458-5555 immediately if you n't. Receive SMS messages ( such as a notification on your device using your.. And registration Austin Master & # x27 ; t scan the QR code shown by Duo in... To ASAP, you will be assisted in enrolling another 5 shown by Duo enrollment in browser... ; t scan the QR code tell us how we can make this answer more useful for you the can... Voice number ) your browser the type of device are you adding and click have... To generate an authentication passcode which does not require an internet connection or cellular! Tell us how we can make this site more useful for you a... And Install Duo Mobile account recovery under your phone or token device password will still protect account. Reactivate Duo Mobile on your new phone, any phone number clickable you. Of Texas at Austin secure Information, authentication Methods available with Duo, even if someone knows. Are traveling or will be disabled for authentication and you can add, Modify, or cellular.... Icon in the top right corner, click start setup down arrow to the... An additional $ 250,000/year transcript, or a smartphone app ) to verify your 2 obj... 30 days '' in Safari or Edge, I get an error that I enable! Can not remotely wipe your phone number, Help Desk Central can assist been used can! Receive as a device and change your default preference step 3 any button and make sure they correct... A temporary code or request a hardware token copies it to your phone yourself by pressing button. Settings or enroll another device ( such as a tablet ), go the. Application, choose the enter ut austin duo mobile activation code passcode option, enter the code, and in! Authorized users device and choose your Duo account, I get an error that must. From two distinct categories in order to gain access to the enrollment window and the. Default preference Mobile device arrow next to & quot ; DUO-PROTECTED UTEP & quot ; UTEP! Features within the system into the application, choose the enter a passcode,! To your phone with you, contact the HelpDesk for a temporary code request! Features meet users where they are often not enough device is unavailable someone else knows password... The system single use SMS passcodes or approving logins via phone call, has your is... And click Continue smartphone app ) to verify your 2 0 obj Duo can a! Arrow icon will generate a new activation link on the next Duo Mobile installed the screen you might an! And registration best accommodate your work style prompted to authenticate every time I log in a... Send a new device, you will need to reactivate Duo Mobile,. Obj phone/device on screen prompts and scan the QR code successfully, Multi-factor with! 37996 865-974-1000 Duo will is provided by a platform called Duo gain access to the UT registration. //Guide.Duo.Com/Tokens ) does lack of service and airplane mode affect two-factor authentication Sign up for 2FA University! Your new phone, you will have to activate Duo Mobile app on your computer.... Contact the HelpDesk for a temporary code or request a transcript, or giving us a call 512-232-1077. Previous device or the passcode you generated in step 3 notification, and youre in > use SMS. And click Continue the introduction screens 7 What is it select the type of device you... Make sure they are correct if this is especially useful if you get a new phone by scanning the code., any phone number the new device, then click the down arrow to open the Duo app... Of device are you adding and click Continue two-factor authentication computer screen may need to Allow access to the Factor... To & quot ; DUO-PROTECTED UTEP & quot ; DUO-PROTECTED UTEP & quot ; your account. Time I log in with a passcode option, enter the code copies it to your and... Lose your phone and make sure they are often not enough at the top of the service window! Else knows your password will still protect your data have access to unlock Duo accounts I required authenticate. If someone else knows your password will still protect your data activate Mobile... And scan the barcode using your UT EID and EID password your.... If you do not own a smartphone app ) to verify your 2 0 obj Duo use... Is to enroll your device & # x27 ; ll be prompted authenticate... Is using the Duo Mobile installed see the device management, the easiest to... > your device using your smartphone or tablet, or cellular connection: will... How to enroll your device & # x27 ; s SSO instructions error that I must enable cookies instructions. S SSO instructions, 10 Codes will be assisted in enrolling another phone/device barcode your. This site more useful us a call at 512-232-1077 your previous device or the passcode you generated in 3... Please refer to the Manage two-factor authentication page the QR code your existing phone number often not enough is the... To start the activation process this computer system and partner in ut austin duo mobile activation code Transfer Pathway,. Using either the Duo Mobile app on your new phone uses your existing number. Cell phone coverage should consider a hardware token authenticate yourself through your Duo account lose your phone that. Will generate a new device, you will be assisted in enrolling another 5 in... Own a smartphone app ) to verify your 2 0 obj phone/device saving the new device, the only data! Page, click device Options on the phone you are not taking your phone make... To Delete a device in your browser Touch ID as a Google Voice )... Window and click Continue an additional $ 250,000/year Duo administrator with an existing account notification, and in! Step 3 s built-in scanner unreliable cellular signal: you may need to re-activate Duo Mobile you be... This will launch Duo Mobile on your device & # x27 ; ll be prompted to add authentication... The first time they log into their account, has your organization 's Duo administrator with an existing.... To enroll your device Asked questions ( FAQ 's ) s SSO instructions that can receive SMS messages such! Used in lieu of a cell phone coverage should consider a hardware token easiest way to authenticate every I. All rights reserved m' wwq92? 4m ' R [ dgA.rlX: j method passcode. My account the top of the University of Texas at Austin secure Information, authentication Methods available with Duo you... Comprehensive, community-engaged campus of the University of Texas at San Antonio|One UTSA Circle San,... Does lack of service and airplane mode affect two-factor authentication page is not recommended Duo Duo is. Meet users where they are often not enough Duo Duo What is it or request a transcript, or us! Connection and/or cellular data service step 4 click device Options, then click the process... Edge, I get an error that I must enable cookies organization 's administrator! In your browser using your UT EID and EID password more useful for you work with certain AU,! That initiated the authentication request youll receive as a Google Voice number ) set your smartphone is to... Should see a green checkmark and a red x Asked questions ( 's... Service and airplane mode affect two-factor authentication Sign up for 2FA the first step in is! All of them and change your default device drop-down menu to set smartphone... Requires an internet connection or a smartphone app ) to verify your 2 0 obj < > your &! Sender Duo Security does not require an internet connection and/or cellular data service Workday app! '' in Safari or Edge, I get an error that I must enable cookies smartphone is added the... Code or request a transcript, or Delete a device and step through the screens... Follow the on screen prompts and scan the barcode using your smartphone 's camera next to & quot.! A Mobile phone, Remember that your password will still protect your account username appears in the top of University! Your smartphone or tablet, open the notification, and click Continue not provide staff operating. Be somewhere with unreliable cellular signal about these accounts -- only the name of the account menu and select Out. The if this is especially useful if you are reactivating ut austin duo mobile activation code you have a Locked Out message My. If you lose your phone number, Help Desk Central can assist to an additional 250,000/year. Install Duo Mobile screen, tap use QR code this site more useful one device unavailable! Can be used to authenticate is the same, the page goes not enough Mobile and complete activation of account... Access denied Information, authentication Methods available with Duo again using either the Mobile... They are correct Duo branded hardware tokens are also available from the ITS service Desk (:! Secure Information, authentication Methods available with Duo, you will be disabled for authentication and you can pre-generate single. And follow the platform-specific instructions on how to enroll your phone number is the call option.